Privacy Policy

1. Introduction

At Biset Properties, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile application. By accessing or using Biset Properties, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, such as:

• Your name, email address, phone number, and other contact details.
• Property preferences, budget, and location details.
• Payment information, if you engage in transactions through our platform.
• Any other information you choose to provide in forms, surveys, or communications with us.

2.2 Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our platform. This may include:

• Your IP address, browser type, and device information.
• Usage data, such as the pages you visit, the time spent on our platform, and the features you use.
• Cookies and similar tracking technologies (see Section 7).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to deliver the services you request, such as property searches, listings, and communication tools.
• To Personalize Your Experience: We may use your information to tailor content and recommendations based on your preferences and behavior.
• To Communicate with You: We may send you updates, newsletters, or promotional materials related to Biset Properties. You can opt out of these communications at any time.
• To Ensure Security: We use your information to detect, prevent, and address fraud, security breaches, or other harmful activities.
• To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal requests.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our platform, such as hosting providers, payment processors, and analytics services.
• Landlords and Tenants: If you are a tenant, we may share your contact details with landlords for property inquiries. If you are a landlord, we may share your property details with potential tenants.
• Legal Authorities: If required by law or to protect our rights, we may disclose your information to government authorities or other third parties.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct or update inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal restrictions.
• Restriction: Request that we restrict the processing of your personal information.
• Portability: Request that we transfer your personal information to another organization.
• Opt-Out: Opt out of receiving promotional communications from us.

To exercise any of these rights, please contact us at privacy@biset.co.zw.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us improve functionality, analyze usage, and personalize content. You can control or delete cookies through your browser settings. For more information, see our Cookie Policy.

8. Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or controlled by Biset Properties. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our platform or sending you an email. Your continued use of Biset Properties after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: